My ONT (StormFiber device) is not working properly. How can I get it replaced?
In case your ONT (StormFiber device) has gone faulty, it can be replaced as per the following rates:
Triple Play (Internet+TV+Phone) ONT - Used: Rs. 2000/- (excl.tax) volume consumption
Double Play (Internet + Phone) ONT - Used: Rs. 1500/- (excl.tax)
Triple Play (Internet+TV+Phone) ONT - New: Rs. 11,500/- (excl.tax)
Double Play (Internet + Phone) ONT - New: Rs. 8000/- (excl.tax)
For further assistance in this regard, please email at billing@stormfiber.com. Our team will assist you.