I paid my dues today. When will I get my connection?

The standard deployment turnaround time (TAT) is 10-14 working days, starting from the date of payment. This timeframe is established to account for the challenges our teams encounter during on-ground deployment. The process involves multiple phases, such as placing the distribution segment on your street if it’s not already available, followed by the pulling of the fiber to your premises. We want to assure you that our teams make every effort to deploy the link as quickly as possible. We sincerely appreciate your patience and cooperation throughout this process.

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