What is Fair Usage Policy and how does it apply to a StormFiber connection?
All StormFiber connections are subjected to Fair Usage Policy (FUP). The objective of FUP is to prevent network abuse and to ensure that the experience of the entire customer base is not compromised. The policy states that a StormFiber connection should be used for a single household with no further distribution of the services (intended for a commercial purpose) and should not reflect any erroneous upload or download behavior. FUP also instructs the customer to adhere to the policies applied by PTA such as the use of illegal VOIP/VC/VPNs. StormFiber reserves the right to suspend/downgrade any connection that does not comply with the FUP. You can email at helpdesk@stormfiber.com for further details